MISSION STATEMENT

 

MR Audio and Video was established because of the passion we feel for custom home audio and video solutions. Our purpose is to build a personal relationship with each one of our builders and each one of our clients that will allow us to give them the individual attention they deserve. As well as the most excellent service possible. We are different from any other company operating. Our values, morals, honesty and integrity is rooted in the Living Word of GOD! MR Audio and Video has a mindset that is different than any other in the industry. Our goal is not to be the biggest company but to be a Living example to OUR LORD AND SAVIOR!

 

 

TESTIMONIALS

 

                                                               

- I would like to take this opportunity to express my complete satisfaction with the work of Mr. Audio and Video. My first introduction to Minor was when he was with another company in 2003, when I built a townhome in New Bern. He did the complete installation of all the audio and video equipment in that town home and was available to service it. After the completion and the company he was with at that time was no longer in business, he made it his responsibility to make himself available, if service was needed he could be contacted. I later sold that townhome and built a single family home, but Minor continued to service the equipment for the new owners of the town home.

I was blessed to then have Minor prewire the new house I was building in 2005. He structured wired, (prewired) the house with Cat-5 wire to distribute TV, Video, phone, computer network and Internet service to the entire house. This forward thinking on his design, makes it very cost effective, and if you have additional needs, or want to make upgrades as technology advances, this preplanning makes it very cost effective. After being in the home for sometime, I wanted to add some additional TV's to other rooms and make some upgrades to the electronic equipment. While during this mod work, Minor introduced me to Robert his partner . These two gentlemen make a great team both having the same goals in the providing the finest service, best quality, at a reasonable price. Their work environment is clean, neat, all debris removed and they always put Customer first.

I must say, Mr. Audio and Video are truly believers in their Mission Statement and always follow it.

 

- It is with great pleasure and complete confidence that we recommend Minor and Robert of "MR Audio and Video." They designed and installed a very complex computer system that has to communicate with a main server in the state of New Jersey. The specs of this system included remote access of data and phones. This had to be encrypted for security. They also designed and installed the complete audio and video systems for our home. You will not find a more competent or professional audio and video company.

Peter and Christine Williams

Carolina Colours

 

- We would like to highly recommend MR Audio and Visual for all your Television, Surround Sound, etc, & Music needs. They designed and installed our entire system in our new home. Everything was working and ready to go when we moved in. They even left detailed written instructions to get us going on how to work everything. Our system is very comprehensive with a lot of extra features. Even though our system does so many different things, they have made it very user friendly for us with the Universal Remote Control. Since we moved in they have added some additional features for us that we decided we wanted to be able to do. Like adding our IPOD with all of our Baby Boomer music on it, so that we can access it from the Universal Remote and it plays through whatever speakers we want to use inside our out on the patio. MR Audio and Visual's team is available when you need any help. They are very professional and kind, making our transition from Colorado to North Carolina less stressful. We just cannot say enough great things about these guys. You will not be disappointed with the service they provide.

Bob and Pam Walter

 

- We just wanted to take a minute to thank you both for the time and patience you showed to us during the process of getting settled into our new home, trouble shooting the issues surrounding our TV connection (which wasn't even your issue) and installing the sound system. Everything is working great. We can even work the remote after the great lessons you provided!!!! You were both a great delight to work with. Thank you so much for all your hard work and superior professionalism.

Thanks again.

Helen and Paul Jabs

 

- We have worked with both Minor and Robert of Mr.Audio & Video for approximately 2 years. Our initial meeting with them included our builder during the "prewiring" stage of our home to make sure our future audio and video needs would be met. Since that initial meeting, we have had Minor and Robert mount and set-up our TV's and computer, install surround sound systems in our Great Room and FROG, program Harmony remotes for single source control of the systems, and add speakers to the "screened in" porch for playing music from both the Great Room TV and radio. In addition to their work being excellent, they have been always been on time for their appointments and generally available within a day's notice for handing problems with the equipment/system. They always arrive with a very pleasant attitude and work ethic in handling both our requests and resolving any problems we may have thrown at them. In addition to being on of our many contractors, we consider them as friends.

Bruce & Carol

Carolina Colours

 

- Here's my review of your services. Thanks again for your professionalism and patience. We contracted with MR Audio and Video to install and set up audio, video and LAN in our new home in New Bern. Through the entire process, Robert and Minor were professional, courteous and responsive. The estimates they gave us were reasonable and competitive and didn't include equipment we didn't ask for or need. When the cable tech couldn't complete the connection to our house, Robert and Minro pitched in to get the job done. They stand behind their work and have responded promptly to address the few issues we've had. We highly recommend MR Audio and Video for anyone who is looking for professional audio and video service with a personal touch.

Doug Eddy

 

- Robert and Minor were very helpful in explaining what we needed for our new WiFi system and we're very patient when our cable provider cancelled their installation several times. MR Audio is a great company to work with. They have responded promptly to any questions we had following installation.

 

- December, MR Audio and Video installed a projector system in our church. Robert and Minor gave us a detailed estimate with several options for us to consider. They worked within a deadline and were dependable in completing the installation when they said they would. They were both professional and knowledgeable throughout the entire process. When the installation was complete, they made sure that we understood how to operate the system. We would highly recommend them for all audio video projects. Thank you Robert and Minor for your integrity and honesty. We love our new system.

Meresa K Mercer

Davis Free Will Baptist Church

Davis, NC

 

 

- In the past year I have hired MR Audio to move several TV's and systems, as well as, install a Bose surround sound. I would highly recommend their services. Not only were they professional, prompt, and dependable, I felt their charges were more than fair. I definitey will call them again, when the need arises.

 

- Dear Minor and Robert, The system is working great!! My wife and I are very satisfied with the quality of the components, the audio and the fantastic picture coming from our living room entertainment system. We are also most impressed with the quality of the workmanship, your professionalism and your commitment to making sure everything, right down to programming the remote was working before you left our home. Finally, your install was the first where I had no clean up and could just enjoy our purchase the moment you finished up. Great job and I would recommend you guys to anyone.

Greg and Kim Reinecke, New Bern, NC

 

- We are incredibly pleased with the rehabilitation of our media room by MR Audio and Video.  Robert and Miner were very helpful and provided us with a simple, easy to use solution that met our needs. They were fantastic at offering suggestions and providing solutions to the numerous issues that complicated our project.  They were also incredibly patient about coordinating with our cabinet maker and other contractors to ensure the media rack was professionally installed inside of the cabinet.  I would highly recommend them for any job, large or small.

Timothy B.

 

-I emphatically would recommend MR. Audio & Video, to install, update, or redesign any.... any system your looking at. They will tailor the system and capabilities to support your needs as well as budget. I recently had them come out and put together a network system that connected my media room, all bedrooms, bathroom and garage seamlessly. These guys are head and shoulders above whoever is out there, (Note, they guaranteed there work for life as well as automatically send in any warranties.) In addition, their phone and email support is outstanding with a response time in the event you need a question answered that dwarf's everybody, and it ain't close! BTW, they answer your calls personally! So, if you want it done right I would recommend MR. AV.

Matt Bailey Major, U.S. Army (Ret)

Havelock, NC

 

- We just wanted to let you know how fortunate we were to have MR Audio and Video as our Audio and Video Specialists. You are real professionals; hard working, dedicated with knowledge of audio and video systems that we dare say is unmatched in the New Bern area. Your audio and video plan was exceptional. Not only did you recognize our unique requirements but your selection of equipment and its installation proved to be the key to producing an incomparable entertainment experience for us. Although we have experience with audio and video systems and equipment, you recognized from the start that we needed additional help with equipment selection and integration. We wanted legacy audio equipment and an HDMI ready computer integrated into our system. This proved to be no problem for MR Audio and Video. Your professionals were always good natured, respectful, responsive to our many questions and available at nearly a moments notice. In addition, thank you for using your extensive knowledge and outstanding relationships with area colleagues to help us solve our home security and networking issues. You guys are really good. Rest assured, we intend to use MR Audio and Video for all our future Audio and Video needs.

Thank you again, Bruce and Dona Plecinski

 

Here is my testimonial:
I have worked with Minor Smith on an assortment of projects through the years while he was a lead technician at other companies. I was excited when he created his own company. I thoroughly enjoyed working with both Minor and Robert in creating our media room for our basement. They worked with me during the creative stages offering suggestions along the way while letting me have the final say in how the project was eventually going to develop. After figuring out what we collectively wanted to do, they simply told me what they were going to do, they told me what they were doing and then they told me what they did. Their communication of the project was great. Once complete, the system worked as planned with no issues. They were there to instruct me on the use of the remote control afterwards as well as the idiosyncracies of the entire system. They worked in a very efficient manner as well. The thing that I liked the best about M and R audio is the fact that they gave me written proposals on every project. This allowed "no surprises" after the completion of the job. It also allowed me to budget prorperly for the project. My media room turned out terrific. They have been great post project as well to answer any questions regarding the system. I would give M and R Audio my highest recommendation.
I would be more than happy to answer any questions via phone at 252-808-2888, ext. 105.
Patrick D. McLaughlin, D.C.
Director of McLaughlin Chiropractic Center
Franchisee of Great Clips of Morehead City, Cape Carteret and Havelock

 

- Thank you Minor and Robert for the excellent work you did in installing my in-wall speakers, hanging my 42 inch LCD tv, and setting up my system.  You;were flexible on the scope of work based upon meeting my minimal needs.  You showed up for the appointment on-time and conducted the installation very professionally and as cleanly as possible.   I believe you are both very knowledgable in home audio and would recommend you to anyone seeking advice and installation services in home audio.  Thanks again.

 

- Recently my wife and I contracted MR Audio & Video to upgrade several components in our home. An LED TV, flat mount bracket and reciprocating arm bracket,a Blu-Ray Internet capable DVD player, and also fill in our wall space above our fireplace. Their quotes and prices are reasonable, their character, integrity, and work ethic are unsurpassed. We furthermore will be having Robert & Minor install speakers in our kitchen and two more TV's and flat mount brackets in the near future. They are awesome!

Don Austin
Newport, NC

 

 

 

 

 

 

 

 
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